Storeship handles TikTok Shop fulfilment for UK sellers from our Nottingham warehouse, as part of the same pay-as-you-go 3PL model we run across every channel we support: storage, picking, packing and shipping, connected directly to your TikTok Shop account. Orders arrive in our system automatically, and the majority of orders received by 3pm ship the same day. Get a free quote to see what TikTok Shop fulfilment with Storeship would cost for your order volume.
TikTok Shop measures how quickly a seller hands an order to a carrier, not just when it's eventually marked as sent. For a UK seller using the platform's own shipping option, that's a set dispatch window, currently two working days from the customer placing the order, and it feeds into a metric TikTok Shop calls On-Time Delivery Rate (OTDR).
That clock doesn't flex for volume. Whether an order is one of a handful placed that day or part of a sudden spike after a product goes viral, the same dispatch window applies to each one.
Miss that window consistently and TikTok Shop can apply platform restrictions, including order volume limits, under its UK Customer Order Shipping Policy. The exact timeframe is set by TikTok Shop and reviewed periodically, so it's worth checking the current policy directly rather than relying on any third party's summary of it, including this page.
That's the part of TikTok Shop fulfilment that's easy to get wrong if a fulfilment partner is working to its own dispatch schedule rather than TikTok Shop's.
Storeship's process is built around that dispatch window rather than a generic warehouse routine.
Together, that's what keeps an order moving inside the window TikTok Shop is actually measuring. Get a free quote if you'd like this priced out for your own TikTok Shop orders.
From stock arriving to tracking being written back, the process runs in seven steps:
Stock arrives from your suppliers or manufacturers, and we check it in for condition and quantity before it goes into storage. From there, you can see it in our system 24 hours a day, and if a product runs low, we can alert you by email, SMS or phone rather than leaving you to check manually.
For the detail on how storage and stock tracking work more generally, see our ecommerce storage and stock management pages.
If you also sell on other channels, such as Amazon, Shopify or eBay, Storeship fulfils from one shared stock pool across every connected channel, so a sale on TikTok Shop and a sale on Shopify draw from the same available stock rather than two separate counts you have to reconcile yourself.
See our Amazon, Shopify and eBay fulfilment pages for those channels specifically, or our fulfilment software page for the full list of platforms we integrate with.
As a TikTok Shop 3PL, here's what that means in practice:
Full company details are on our About Storeship page. For the broader picture of how our ecommerce fulfilment centre works, or if you're new to outsourcing fulfilment altogether, our guide on what 3PL means and how to choose a partner covers the basics. Prefer to talk it through first? Get in touch directly.
Yes. Orders are received through a webhook connection as soon as they're placed, with no manual entry needed on your side.
The majority of orders received by 3pm ship the same day. Dispatch speed matters specifically for TikTok Shop because it feeds directly into the platform's own On-Time Delivery Rate, covered in the section above.
Yes. Once an order is dispatched, our system writes the tracking number and shipped status back to TikTok Shop automatically.
Yes. TikTok Shop orders are fulfilled from the same shared stock pool as any other channel you connect, including Amazon, Shopify and eBay, so you're not managing separate stock counts per platform.
No. Storeship currently has no minimum order quantity, and you can start from one order a month. The plans only affect the price you pay per order, and plan thresholds are counted across all of your sales channels, not just TikTok Shop.
Yes. Storeship can handle spikes in order volumes, and we ask to be told in advance about any upcoming promotions or seasonal changes to sales. If volumes rise suddenly, we move staff between departments to cover the increase.
If you're comparing fulfilment options for TikTok Shop, request a free, no-obligation quote tailored to your order volume and product size, or get in touch if you'd rather talk it through first.
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