Magento Order fulfilment

Magento Order Fulfilment

Table of Contents

  1. What is Magento?
  2. What is Magento order fulfilment?
  3. What is a Magento fulfilment centre?
  4. How much does it cost to ship my Magento orders?

What is Magento?

Magento is an open-source e-commerce platform that allows businesses to create and manage online stores. It was originally developed by Varien Inc., and later acquired by Adobe Inc. Magento provides a flexible and scalable solution for e-commerce, offering a wide range of features for product management, order processing, customer management, and other essential aspects of online retail.
Magento is known for its robustness, customization options, and support for large and complex e-commerce operations. It comes in two editions: Magento Open Source (formerly known as Magento Community Edition) and Magento Commerce (formerly known as Magento Enterprise Edition), with the latter offering additional features and support.

What is Magento order fulfilment?

Magento order fulfillment is the process of handling and completing customer orders. Magento is an e-commerce platform that provides tools and features for businesses to set up and manage their online stores. Order fulfillment in Magento typically involves several steps:

  1. Order Placement: Customers place orders on the Magento-powered online store.
  2. Order Processing: The system processes the order, verifies payment, and updates the inventory.
  3. Picking and Packing: Products are picked from the inventory, packed securely, and prepared for shipping.
  4. Shipping: The order is shipped to the customer using the selected shipping method.
  5. Order Tracking: Customers can track the status of their orders, including shipping information.
Magento provides a range of features and configurations to support these order fulfillment processes. It allows businesses to manage their product catalog, track inventory levels, set up different shipping methods, and integrate with various payment gateways. Additionally, Magento supports third-party extensions and integrations that can enhance order fulfillment capabilities, such as connecting with external fulfillment services or logistics providers.

What is a Magento Fulfilment Centre?

A Magento Fulfillment Centre is a physical facility or warehouse that specializes in the storage, packing, and shipping of products for businesses using the Magento e-commerce platform. This centralized hub streamlines the order fulfillment process by efficiently managing inventory, order processing, and shipping logistics. Businesses often leverage Magento Fulfillment Centres to enhance their operational efficiency, ensuring timely and accurate delivery of products to customers. Integration with Magento allows seamless coordination between online stores and fulfillment centers, optimizing the end-to-end order fulfillment experience for e-commerce businesses.

How much does it cost to ship my Magento orders?

The cost to ship your Magento orders is dependant upon the following:

  1. Shipping Carrier Integration: Magento allows integration with various shipping carriers such as UPS, FedEx, DHL, and USPS. Ensure that you have integrated your preferred shipping carrier(s) into your Magento store.
  2. Shipping Method Configuration: Set up and configure the shipping methods within your Magento store. Different carriers and shipping methods may have varying costs.
  3. Real-Time Shipping Rates: If your shipping carrier integration supports it, enable real-time shipping rates. This allows Magento to fetch current shipping rates based on the parameters of each order.
  4. Shipping Calculator: Magento provides a shipping calculator on the shopping cart page, allowing customers to estimate shipping costs based on their location and selected shipping method.
  5. Review Carrier Pricing: Consult with your chosen shipping carriers directly to understand their pricing structure and any discounts you may be eligible for based on shipping volume.
  6. For the most accurate and up-to-date information, check the latest documentation for your specific version of Magento and consult with your chosen shipping carriers.

    warehouse for magento order fulfilment

    Magento by Storeship

    Magento is one the worlds most popular Ecommerce platform's with over 150,000 current users, it is now owned by Adobe Commerce and previously by aquired by eBay.
    Storeship software integrates directly to your Magento store to give you hands free fulfilment of your online orders seamlessly sending and receiving orders to our warehouse with minimum effort, by using our Magento ecommerce integration you can save time playing with data and more time spending on sales and marketing.

    How it Works

    Customer makes a purchase

    Customer orders and pays for his product on your Magento store.


    Storeship Receives the order

    The order details are automatically sent to our warehouse upon payment.


    Storeship Checks

    We check the order details with our advanced postcode, address and product checks.

    Products Picked

    Our lovely team of staff pick the products in the warehouse and pass on to packers, they scan each product to ensure an error free delivery.


    Order Packed

    The warehouse packs the product at the same time scanning, check weighing and producing shipping labels.


    Final Check

    Warehouse staff perform a final check of the order and photograph the final labelled package.

    Magento Updated

    Our system automagically updates your Magento store with the order status, now completed and supplies any tracking number and links to the customer.


    Magento emails customer

    Once the order has been updated an email is triggered to your customer with shipping details.


    Order collected

    The postage company collects the order from our warehouse to enter the shipping process.


    Customer support

    We supply all of our customers with a unique portal so your customer can view his order, track the order and report back to us so we can deal with any potential problems, we take the strain off your business.


    Order delivered

    For 80% of our customers parcels are delivered next day in the UK.

    Next Day

    Magento Product Import  Import your products

    With one click we can import all of your Magento products including all variants onto our warehouse management system, with our one click importer you do not have to manually add products and we can obtain all the information we require for use in adding your stock to our system as well as fulfilling your Magento orders for you.
    It is a simple case of linking our system with your Magento store, then clicking on import and magically all of your Magento products for sale appear on our fulfilment centre control panel, you then have full control of your stock and products.

    sync Magento stock  Sync stock

    Once your Magento products are listed on our warehouse software you have the facility to sync the stock across platforms and directly with your Magento store. You can set your stock to automatically sync so when we receive stock in our warehouse from your manufacturers or wholesalers the stock we add to our system can seamlessly update your online store, ensuring your products are never out of stock, we can also adjust stock levels when we ship goods out as well as the facility to manually send a stock sync over should you need to.

    Magento import orders  Import orders

    Our system automatically pulls any paid for but unfulfilled orders directly to our warehouse PDA computers and workstations, you can set what countries you want us to deliver to and filter out specific orders or products that you do not require us to fulfil such as Gift Vouchers etc. Additional filters can also be applied, contact us with your specific requirements, we can accommodate most requests for bespoke Magento API feeds, by setting a few variables on our system you can decide what orders, products and locations you would like us to ship to, our automated system will do the rest, you can also set specific shipping methods to match your shipping methods on your Magento store.

    Magento fulfil orders  Magento fulfil orders

    Once an order is received onto our system in our fulfilment centre, our super efficient staff get to work picking your products on the order, we use high tech PDA devices and scan in all picks before the orders can be packed and shipped, this reduces errors and ensure the exact products that your Magento customers buy are the exact products we pick for that order, our accuracy rate is over 99.98% for picking Magento orders in the warehouse.
    Once the orders have been picked they are passed on to one of our packing stations containing all the equipment to pack and ship your order, all products are once again scanned to make sure we have the right products for the right order, we then generate the postage labels, you can set the postal service you require for your Magento Orders in your Storeship control Panel.
    Once an order has been packed and postal labels applied we then check weight the package to ensure once again the weight is what it should be with our weight calculators, we finally register any tracking numbers to our system and then we take an image of the final packed box and label for total piece of mind and to help with any postal claims etc.

    Update the Magento fulfilment centre  Update the order

    Once we have picked and packed your order, our system then automatically communicates back to Magento to confirm that we have fulfilled all the line items on the order and then mark the orders as fullfiled.
    Whilst marking an order as fulfilled on Magento we also add any relevant tracking numbers, this includes the Postal company and any specific tracking links to help your customers track their order online.
    Once tracking information has been uploaded to Magento, this triggers an email to your customer advising them that the goods have been packed and fulfilled, it also advises them of any relevant tracking numbers, all completely automatically.

    Magento Customer Support  Magento Support

    Storeship fulfilment can help you with your Magento Customer Support our team of admin staff can deal with day to day queries as well as enquiries directly with your customers, leaving you time to concentrate on sales and marketing of your online store, our professional Magento support staff are experts in ecommerce and can quickly answer your customers questions via email, chat or telephone, we can even supply a dedicated Magento support telephone number to use for our support services.

    Our system communicates with your store and downloads orders every hour, once your Magento orders have been shipped by our team of skilled pickers and packers we notify Magento that order has been shipped and mark the order shipped with any relevant tracking numbers, our Magento Fulfilment Service works seamlessly with your online store, freeing your time to concentrate on sales and marketing.
    As a Storeship customer, you have 24/7 access to our online control panel where you can view all your orders and products in our warehouse in real time.
    We are able to integrate with the following eCommerce platforms:

    We integrate with more partners than 95% of UK fulfilment houses and continually working on new partners.

    Magento Automatic Fulfillment  Magento Automatic Fulfillment

    Storeship fulfilment can automatically fulfil your orders using our fab automated integration with Magento Ecommerce software and stores.
    By automatically integrating, our clever computers do all the work for you, so you can leave all aspects of getting an order to your customer with us, whilst you wander off and sit on a beach or spend more time marketing and promoting your products, increasing sales and making everyone happier.
    Magento Automatic Fulfillment is what we specialise in, we are continually updating our system to make them even more user friendly, if you are looking for a one stop shop to help you with your fulfillment, we are the number one.

    Coming Soon: Magento customer management including all sales inquiries and customers messages for you, no more late responses. We can deal with and respond to your customer requests on your Magento store.

18 ratings & 2 reviews


  • Magento fulfilment customer

    Nov 31, 2022 Magento Customer says : Reply

    Can you help set up my Magento store integration for you to fulfil my online orders for me?

  • Storeship support

    Nov 31, 2022 Storeship Support says : Reply

    Yes, our integration team will contact you in order to set your store up for you, we just need 5 minutes access to your store, you can email our support team a staff log in from your Magento stores administration page.

  • Magento fulfilment request

    Dec 19, 2022 Magento customer says : Reply

    How long does it take to set up my Magento store to work with your fulfilment services?

  • Storeship support

    Dec 19, 2022 Storeship Support says : Reply

    It takes just 5 minutes to set up the integration from the API and webhooks settings, our quick user guide will explain everything, or we can help or complete this for you.

  • Magento fulfilment request

    Dec 28, 2022 Magento customer says : Reply

    I have hundreds of products on my Magento store, do I have to manually add them to your system in order for the fulfillment to work?

  • Storeship support

    Dec 28, 2022 Storeship Support says : Reply

    Thank you for your question, our sophisticated fulfilment software can automagically import all of your products including any variations etc directly into our warehouse software, this means we can virtually start fufilling orders immediately and the products are linked between your store and our warehouse.

  • Magento fulfilment request

    Jan 19, 2023 Magento shop owner asks : Reply

    When you have sent an order to a customer for us do I have to contact the customer to inform them?

  • Storeship support

    Jan 19, 2023 Storeship Support says : Reply

    Once we ship an order via our Magento Fulfilment UK feed, our warehouse automatically updates your Magento store with no intervention and this triggers an email to your customer advising them of the delivery as well as any relevant tracking and postal information.

  • Magento fulfilment request

    Feb 3, 2023 Magento user question : Reply

    Can you update the stock on my Magento store for me?

  • Storeship support

    Feb 3, 2023 Storeship Support says : Reply

    Thank you for your question, yes we can sync our warehouse stock directly with your magento store, we update the stock daily and also update Magento stock everytime we ship an order, this means the stock is always accurate and relevant to exactly what stock we are holding in our warehouse for you.

  • Magento fulfilment request

    Feb 12, 2023 Magento expert question : Reply

    Can I link more than one Magento store to your warehouse management system?

  • Storeship support

    Feb 12, 2023 Storeship Support says : Reply

    Thank you for your question, yes we can link multiple Magento stores to a single account with Storeship, contact our integrations team for assistance and they will help set that up for you.