Shopify Order fulfilment

Shopify Order Fulfilment

Table of Contents

  1. What is Shopify?
  2. What is Shopify order fulfilment?
  3. What is a Shopify fulfilment centre?
  4. How much does it cost to ship my Shopify orders?

What is Shopify?

Shopify is an e-commerce platform that enables individuals and businesses to create online stores and sell products or services. Founded in 2006, Shopify provides a user-friendly interface, allowing users to design their storefronts, manage inventory, process payments, and track orders. It offers a range of customizable templates, apps, and tools to help businesses establish and run their online presence seamlessly. Shopify is known for its simplicity, scalability, and a variety of features, making it a popular choice for entrepreneurs and established businesses looking to establish or expand their online sales channels.

What is Shopify order fulfilment?

Shopify order fulfillment is the process of managing and completing customer orders on the Shopify e-commerce platform. It involves the steps from the initial placement of an order to the successful delivery of the purchased items to the customer. Shopify offers built-in order fulfillment tools and integrations with third-party logistics (3PL) providers to streamline the fulfillment process. This includes order processing, inventory management, picking and packing items, and coordinating shipping. Shopify's order fulfillment features aim to simplify the backend logistics for businesses, allowing them to efficiently manage their online sales and provide a positive customer experience.

What is a Shopify Fulfilment Centre?

A Shopify Fulfillment Centre is a distribution facility that works in conjunction with the Shopify e-commerce platform to handle the storage, packing, and shipping of products for online businesses. In partnership with third-party logistics (3PL) providers, Shopify Fulfillment Centres are designed to streamline the order fulfillment process for merchants. These centers integrate with Shopify's platform, enabling businesses to outsource their warehousing and shipping needs. The goal is to enhance operational efficiency, reduce shipping times, and provide a seamless end-to-end fulfillment experience for Shopify merchants and their customers.

How much does it cost to ship my Shopify orders?

The cost to ship Shopify orders is dependant on various factors, including the shipping method chosen, package dimensions, weight, destination, and any additional services such as tracking or insurance. Shipping costs may also vary based on the shipping carrier selected and any negotiated rates or discounts. Shopify provides merchants with the flexibility to choose from multiple shipping options and carriers, allowing them to compare rates and select the most cost-effective shipping solution for their business. To get accurate shipping cost estimates, it is advisable to check with the specific shipping carriers and services integrated with the Shopify platform or consult with third-party fulfillment providers if using their services.

Shopify by Storeship

Shopify is the worlds number one hosted Ecommerce platform Storeship software integrates directly to your Shopify store to give you hands free fulfilment of your online orders seamlessly sending and receiving orders to our warehouse with minimum effort.

How it Works

Customer makes a purchase

Customer orders and pays for his product on your Shopify store.

12.00

Storeship Receives the order

The order details are automatically sent to our warehouse upon payment.

12.01

Storeship Checks

We check the order details with our advanced postcode, address and product checks.

Products Picked

Our lovely team of staff pick the products in the warehouse and pass on to packers, they scan each product to ensure an error free delivery.

12.05

Order Packed

The warehouse packs the product at the same time scanning, check weighing and producing shipping labels.

12.10

Final Check

Warehouse staff perform a final check of the order and photograph the final labelled package.

Shopify Updated

Our system automagically updates your Shopify store with the order status, now completed and supplies any tracking number and links to the customer.

12.11

Shopify emails customer

Once the order has been updated an email is triggered to your customer with shipping details.

12.12

Order collected

The postage company collects the order from our warehouse to enter the shipping process.

17.00

Customer support

We supply all of our customers with a unique portal so your customer can view his order, track the order and report back to us so we can deal with any potential problems, we take the strain off your business.

12.12

Order delivered

For 80% of our customers parcels are delivered next day in the UK.

Next Day

Shopify Product Import  Import your products


With one click we can import all of your Shopify products including all variants onto our warehouse management system, with our one click importer you do not have to manually add products and we can obtain all the information we require for use in adding your stock to our system as well as fulfilling your Shopify orders for you.
It is a simple case of linking our system with your Shopify store, then clicking on import and magically all of your Shopify products for sale appear on our fulfilment centre control panel, you then have full control of your stock and products.

sync Shopify stock  Sync stock


Once your Shopify products are listed on our warehouse software you have the facility to sync the stock across platforms and directly with your Shopify store. You can set your stock to automatically sync so when we receive stock in our warehouse from your manufacturers or wholesalers the stock we add to our system can seamlessly update your online store, ensuring your products are never out of stock, we can also adjust stock levels when we ship goods out as well as the facility to manually send a stock sync over should you need to.

Shopify import orders  Import orders


Our system automatically pulls any paid for but unfulfilled orders directly to our warehouse PDA computers and workstations, you can set what countries you want us to deliver to and filter out specific orders or products that you do not require us to fulfil such as Gift Vouchers etc. Additional filters can also be applied, contact us with your specific requirements, we can accommodate most requests for bespoke Shopify API feeds, by setting a few variables on our system you can decide what orders, products and locations you would like us to ship to, our automated system will do the rest, you can also set specific shipping methods to match your shipping methods on your Shopify store.

Shopify fulfil orders  Shopify fulfil orders


Once an order is received onto our system in our fulfilment centre, our super efficient staff get to work picking your products on the order, we use high tech PDA devices and scan in all picks before the orders can be packed and shipped, this reduces errors and ensure the exact products that your Shopify customers buy are the exact products we pick for that order, our accuracy rate is over 99.98% for picking Shopify orders in the warehouse.
Once the orders have been picked they are passed on to one of our packing stations containing all the equipment to pack and ship your order, all products are once again scanned to make sure we have the right products for the right order, we then generate the postage labels, you can set the postal service you require for your Shopify Orders in your Storeship control Panel.
Once an order has been packed and postal labels applied we then check weight the package to ensure once again the weight is what it should be with our weight calculators, we finally register any tracking numbers to our system and then we take an image of the final packed box and label for total piece of mind and to help with any postal claims etc.

Update the Shopify fulfilment centre  Update the order

Once we have picked and packed your order, our system then automatically communicates back to Shopify to confirm that we have fulfilled all the line items on the order and then mark the orders as fullfiled.
Whilst marking an order as fulfilled on Shopify we also add any relevant tracking numbers, this includes the Postal company and any specific tracking links to help your customers track their order online.
Once tracking information has been uploaded to Shopify, this triggers an email to your customer advising them that the goods have been packed and fulfilled, it also advises them of any relevant tracking numbers, all completely automatically.

Shopify Customer Support  Shopify Support

Storeship fulfilment can help you with your Shopify Customer Support our team of admin staff can deal with day to day queries as well as enquiries directly with your customers, leaving you time to concentrate on sales and marketing of your online store, our professional Shopify support staff are experts in ecommerce and can quickly answer your customers questions via email, chat or telephone, we can even supply a dedicated shopify support telephone number to use for our support services.

Our system communicates with your store and downloads orders every hour, once your Shopify orders have been shipped by our team of skilled pickers and packers we notify Shopify that order has been shipped and mark the order shipped with any relevant tracking numbers, our Shopify Fulfilment Service works seamlessly with your online store, freeing your time to concentrate on sales and marketing.
As a Storeship customer, you have 24/7 access to our online control panel where you can view all your orders and products in our warehouse in real time.
We are able to integrate with the following eCommerce platforms:


We integrate with more partners than 95% of UK fulfilment houses and continually working on new partners.

Shopify Automatic Fulfillment  Shopify Automatic Fulfillment

Storeship fulfilment can automatically fulfil your orders using our fab automated integration with Shopify Ecommerce software and stores.
By automatically integrating, our clever computers do all the work for you, so you can leave all aspects of getting an order to your customer with us, whilst you wander off and sit on a beach or spend more time marketing and promoting your products, increasing sales and making everyone happier.
Shopify Automatic Fulfillment is what we specialise in, we are continually updating our system to make them even more user friendly, if you are looking for a one stop shop to help you with your fulfillment, we are the number one.

Coming Soon: Shopify customer management including all sales inquiries and customers messages for you, no more late responses. We can deal with and respond to your customer requests on your Shopify store.


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Comments


  • Shopify fulfilment customer

    Jan 21, 2022 Shopify Customer says : Reply

    Can you help set up my Shopify store integration for you to fulfil my online orders for me?

  • Storeship support

    Jan 21, 2022 Storeship Support says : Reply

    Yes, our integration team will contact you in order to set your store up for you, we just need 5 minutes access to your store, you can email our support team a staff log in from your Shopify stores administration page.


  • Shopify fulfilment request

    Jan 29, 2022 Shopify customer says : Reply

    How long does it take to set up my Shopify store to work with your fulfilment services?

  • Storeship support

    Jan 29, 2022 Storeship Support says : Reply

    It takes just 5 minutes to set up the integration from the API and webhooks settings, our quick user guide will explain everything, or we can help or complete this for you.


  • Shopify fulfilment request

    Feb 3, 2022 Shopify customer says : Reply

    I have hundreds of products on my Shopify store, do I have to manually add them to your system in order for the fulfillment to work?

  • Storeship support

    Feb 3, 2022 Storeship Support says : Reply

    Thank you for your question, our sophisticated fulfilment software can automagically import all of your products including any variations etc directly into our warehouse software, this means we can virtually start fufilling orders immediately and the products are linked between your store and our warehouse.


  • Shopify fulfilment request

    Feb 12, 2022 Shopify shop owner asks : Reply

    When you have sent an order to a customer for us do I have to contact the customer to inform them?

  • Storeship support

    Feb 12, 2022 Storeship Support says : Reply

    Once we ship an order via our Shopify Fulfilment UK feed, our warehouse automatically updates your Shopify store with no intervention and this triggers an email to your customer advising them of the delivery as well as any relevant tracking and postal information.


  • Shopify fulfilment request

    Feb 17, 2022 Shopify user question : Reply

    Can you update the stock on my store for me?

  • Storeship support

    Feb 17, 2022 Storeship Support says : Reply

    Thank you for your question, yes we can sync our warehouse stock directly with your online store, we update the stock daily and also update shopify stock everytime we ship an order, this means the stock is always accurate and relevant to exactly what stock we are holding in our warehouse for you.


  • Shopify fulfilment request

    Apr 21, 2022 Shopify expert question : Reply

    Can I link more than one store to your warehouse management system?

  • Storeship support

    Apr 21, 2022 Storeship Support says : Reply

    Thank you for your question, yes we can link multiple Shopify stores to a single account with Storeship, contact our integrations team for assistance and they will help set that up for you.