How to sell online with Storeship

Everything you need to know about selling online

Selling online has never been more lucrative or fun as now. Estimated UK sales will top £61 billion by 2021 and will only increase. Do you want a slice of this pie?

Learning to sell online can be daunting. You will need the right product at the right price with the right marketing. Here’s a couple of things that you will need to think about;

  • What will you online selling strategy be?
  • Which online platforms will you use?
  • What products will you sell?
  • How will you turn browsers into buyers?

These things can be daunting if you’ve never done it before. But wait! If other people have done it already, it can’t be that difficult can it? Stick with us and we’ll take you through our step-by-step guide.

 

UPDATE ** Coronavirus (COVID-19) Update

Storeship are currently operating a reduced service due to the worldwide Coronavirus COVID-19 Pandemic.

Our absolute priority is the health and wellbeing of our customers, employees, advisors and all of their families as we all manage our way through these extraordinary circumstances

I want to reassure you that we are following closely the advice from the World Health Organisation and the government. We have introduced a wide variety of extensive measures to keep our customers and everyone in our head office, warehouses and offices as safe as possible.   

As the situation continues to evolve, please know that here at Storeship our team is doing everything possible, and an amazing job under very difficult circumstances, to maintain our service to you and all your customers.

We have reduced our customer support via tickets and email whilst we concentrate on shipping orders for our customers using reduced workstations for the safety of our staff, prioritising orders for medical or veterinary supplies. Currently we are shipping 99% of eligible orders on time within daily cut off times.

We are also keeping an close watch on our delivery and postal companies who have a massive impact on how we do business, their actions would be replicated across to us, at the moment it is business as usual although we will update as soon as any situation changes.

Latest Royal mail Updates

Signing for and receiving items

In order to protect both our people and customers as much as possible, we are minimising contact during delivery. We will not be handing over our hand-held devices to customers to capture signatures but instead log the name of the person accepting the item. Additionally, for all customers where we need to deliver any item that won’t fit through your letterbox, we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.
More information about this change can be found in the Domestic section below or on product pages.

Special Delivery Guaranteed by 1pm
For items posted from Thursday 19 March 2020 onwards, we’ll no longer guarantee deliveries by 1pm the next working day. We’ll still prioritise Special Delivery parcels and letters and will aim to deliver by 1pm or before the end of day. Resource implications of the latest coronavirus advice means we may not be able to meet the customer promise of guaranteed next day delivery in all locations at all times.
Our Special Delivery Guaranteed by 9am service remains unchanged; we still guarantee to deliver by 9am.

Amazon Distribution Centres

Amazon Distribution Centres
Amazon Distribution Centres

They say it started off in the mid 1990’s. Based in Seattle, Amazon shared its office with a dog and shelves of books.

Amazon now have 100’s of warehouses, 10’s of 1,000’s employees and store 1,000,000,000’s of items. There is even a dedicated team who look after Distribution Centre tours.

The are called fulfilment centres as they not only store goods, they offer a fulfilment service; their associates, pick, pack and ship orders.

Amazon state that their fulfilment centres, can track millions of orders daily, fulfil the vision of their engineers and developers as well as career paths.

Amazon have more than 175 fulfilment centres around the world and 150 million square feet of warehousing space.

If you are looking for a cost effective alternative to Amazon, get in touch today!
Contact us for a full list of services.

Amazon Repack Service

Amazon Repack Service
Amazon Repack Service

Amazon Repack Service bought to you by Storeship Limited is a cost effective alternative to storing all your items at Amazon’s own Distribution Centres.

Amazon charge a lot of money to store goods in their warehouses. By using our Amazon Repack Service, you will save yourself time and money. You may need to remove stock from Amazon, get it re-labelled and send it back in. This will appear as new stock as far as Amazon is concerned.

If you need to store goods with us to be feed into the Amazon Distribution Centres, our Amazon Repack Service is what you need, it is efficient and simple to use. Simply send us your request and your Amazon UPS labels, we’ll look after the rest!

Our Amazon Repack Service can be used in conjunction with your Amazon account or used as a stand alone service. We also offer our Amazon Order Fulfilment Service to compliment our Amazon Repack Service.

Amazon is a popular marketplace for selling online, we can obtain your orders throughout the day and our in-house I.T. system automatically downloads them into our own fulfilment software to be processed, packed and shipped the same day.

You can request a quote for our Amazon order fulfilment service by using the form on our contact page or alternatively feel free to call one of our sales staff to discuss your personal requirements.

Get in touch today and find out how easy it is for you to work with us!

Crowd Funding Fulfilment

Crowdfunding Fulfilment
Crowdfunding Fulfilment

If you’ve got backers, you need Storeship Fulfilment Services!

Over a period of time we have perfected our process for fulfilling large crowdfunding campaigns enabling us to offer special discounted rates for these projects.

Imagine if you have spent all your time producing a unique product, getting listed on Kickstarter or Indiegogo and you have reached your target. Suddenly you’ll have (hopefully) 1000’s of products that will need to be dispatched across the globe as soon as you’ve reached your target.

For larger crowd funding campaigns, we would bring in extra resource to ensure that your products get dispatched as soon as possible.

Make sure you are prepared for your successful Crowd Funding Campaign by using Storeship Fulfilment Services.

Get in touch today and find out how easy it is for you to work with us!

Subscription Box Fulfilment

Subscription Boxes by Storeship
Storeship can easily fulfil all eCommerce Subscription services

Subscription Boxes are becoming more and more popular!

If you use this method of sales for your business then our service is especially for you.  As part of your marketing strategy and as a method of product distribution. Once you’ve decided on your subscription items, simply send us your stock and we’ll arrange integration of your eCommerce platform. Most people opt for a continuous subscription so there’s something to look forward to every month, but other options often include a one-off purchase, or 3 and 6-month subscriptions. Whatever you decide, we can accommodate.

Think about the size of your final package. Can it go through the letter box? Best if it can!

Subscription boxes can range from all items including;

  • Biscuits,
  • Grooming Products,
  • Underwear, (Yes, we have an underwear subscription customer!)
  • Baby products,
  • Games,
  • Mystery Products,
  • Books and more…

Make sure you are hitting the trend for Storeship Fulfilled Subscription Boxes!

Get in touch today and find out how easy it is for you to work with us!

We are hiring! – Job – Team Member – Bookkeeper

Team Member – Bookkeeper

Storeship Ltd are one of the leading Fulfilment Houses based in the UK. Our customers demand the very best from us to fulfil their online orders accurately whilst being cost effective. We have recently moved into more suitable premises in Nottingham and are looking to strengthen the team.

We are now looking for an experienced Bookkeeper to manage our day-to-day accounting and finance requirements. Confidentiality, excellent organisation skills and accuracy are important qualifications for this position, as well as good customer relations and the ability to communicate clearly. The ideal candidate for this position is a skilled multi-tasker, is reliable and is committed to consistently meeting deadlines. An Administration Assistant will report into this position.

You will be qualified to AAT Technician level or equivalent. We will consider applications from experienced candidates either from an Accountancy Practice background or industry.

Main duties will include;

  • Sales and Purchase Ledger, including all reconciliations and payments.
  • Banking, reconciliations, payments, receipts, direct debits and queries.
  • Setting up of customer accounts on our internal system. Billing and invoicing as appropriate.
  • Reconciliation of postage accounts including Royal Mail, UK Mail and DHL. Amendments where necessary.
  • Update internal systems with various cost prices.
  • Charge and allocate Import Duty Taxes to relevant customers.
  • Weekly for 10 people. To include starters, leavers, processing hours, payments, pension scheme deductions, holidays. Calculate and pay PAYE and NI payments. Year end reconciliation.
  • Quarterly VAT return reconciliation and payment.
  • Calculating weekly flash forecasts, monthly management accounts and cashflow forecasting.
  • Credit Control, this is a small but important function as most of our business does not have debtors.
  • Petty cash management.
  • Other adhoc duties as required.

You will have knowledge and experience of;

  • Xero Accounting or similar cloud based accounting software.
  • MS Office including Word and Excel.
  • Online payment systems i.e. Paypal, Transferwise
  • 5 years’ of working in a similar function.
  • A strong understanding of accounting principles and concepts.
  • Accurate data entry, record keeping and PC’s.

The position will be based around 20-30 hours per week over 5 days. We are negotiable on starting times.

 

PLEASE NOTE THIS POSITION HAS NOW BEEN FILLED

We are hiring! – Job – Warehouse Team Member – Administrator

Warehouse Team Member – Administrator

Reporting Relationship:  Warehouse Supervisor

This is a varied role in a fast-paced environment. You will be working in a close-knit team, so team working is an essential part of your job. There may be times when you will be working alone so self-motivation is required. You will need to be computer literate and know your way around a stock / inventory system.

You will be the required to assist in all aspects of the warehouse operation. The main duties will be;

  • Customer Service, including answering the Storeship main line, allocate calls quickly professionally and efficiently,
  • Respond to Customer Support Tickets in a timely manner. Either to be able to sort out issues, allocate to correct Team Member or co-ordinate with Warehouse Supervisor,
  • Produce Job Sheets from Customer requests and forward to Warehouse Supervisor e.g. Barcoding, Labelling and / or Amazon FBA requests etc,
  • Re-charging Customers for work completed. Barcoding, labels FBA requests etc,
  • Check returned Job Sheets for work requested versus work completed and then allocate payments to customer accounts for Barcoding, Labelling and / or Amazon FBA etc
  • Obtain quotations for customer postage enquiries and relay back to Customer,
  • Arrange transport of bulk orders for customers including “Booking In” requests,
  • Audit various Postage, Courier and Pallet Haulage Supplier Invoices and reconcile against Storeship Customer Orders and Charges. Investigate discrepancies and ensure billing is accurate,
  • Assisting in raising claims for Loss of Goods in Transit,
  • Reconcile Packaging Purchase Invoices against Storeship Database rates,
  • Book deliveries in to “Goods In” diary,
  • To pick orders accurately, package items to customer requirements and dispatch timely.
  • Light kitting, order preparation.
  • Any other duties as assigned by a senior member of staff.

You will need to have a positive attitude and a good sense of humour. The work can be quite physically demanding at times, with lifting of parcels that can be up to 20kgs, so a good state of health is required.

You will need a wide range of skills for this position including, accurate and professional data entry skills, excellent communication skills as this position requires the job holder to communicate with various departments ensuring swift and efficient responses to enquiries. Be vigilant and maintain company security and health and safety standards

Key skills include:

  • Communication,
  • Motivation,
  • Accuracy,
  • Efficiency,
  • Computer and scanning devices literacy,
  • Customer Service.

Qualifications and experience

  • Work experience in a warehouse environment is desirable but more importantly an enthusiastic approach and a mature attitude and a willingness to learn is imperative.
  • Computer literacy, as demonstrated by previous experience and Storeship data entry test,
  • Experience of Customer Service, clear and efficient telephone manner,
  • Strong interpersonal communication skills and the ability to establish and maintain effective working relationships,
  • Effective communication skills both verbal and written.

This is a full-time permanent position. Hours are 37.5 per week + benefits + ongoing development. Additional hours may be required to meet deadlines.

PLEASE NOTE THIS POSITION HAS NOW BEEN FILLED

Job – Warehouse Team Member

Warehouse Team Member

Reporting Relationship: Warehouse Supervisor

This is a varied role in a fast-paced environment. You will be working in a close-knit team, so team working is an essential part of your job. There may be times when you will be working alone so self-motivation is required. You will be the required to assist in all aspects of the warehouse operation. The main duties will be to pick orders accurately, package items to customer requirements and dispatch timely. Keeping the warehouse clean tidy. You will need to have a positive attitude and a good sense of humour. The work can be quite physically demanding at times, with lifting of parcels that can be up to 20kgs, so a good state of health is required.

You will need a wide range of skills for this position including, accurate and professional data entry skills, excellent communication skills as this position requires the job holder to communicate with various departments ensuring swift and efficient responses to enquiries. Be vigilant and maintain company security and health and safety standards

Key skills include:
• Communication,
• Motivation,
• Accuracy,
• Efficiency,
• Computer and scanning devices literacy,
• Customer Service.

Qualifications and experience
• Work experience in a warehouse environment is desirable but more importantly an enthusiastic approach and a mature attitude and a willingness to learn is imperative.
• Computer literacy, as demonstrated by previous experience and storeship data entry test,
• Experience of Customer Service,
• Strong interpersonal communication skills and the ability to establish and maintain effective working relationships,
• Effective communication skills both verbal and written.

This is a full-time permanent position. Hours are 37.5 per week + benefits + ongoing development. Additional hours may be required to meet deadlines.

PLEASE NOTE THAT THIS POSITION HAS NOW BEEN FILLED

Adding Fulfilment Location to Shopify Products

A new addition to Shopify API is the use of fulfillment Location Services, these are designed to actively define what physical location your products are stored in and where they are shipped from.

Our Fulfilment software registers Storeship as a location when you link your Shopify Account with our software, in order to automate the process of marking your orders shipped on Shopify as well as informing your customers of their tracking numbers and other delivery information, it is required to set your products to be using Storeship as your fulfilment partner.

To Add Storeship to your fulfilment service location on your Shopify Products,  please follow the following instructions:

 

  • From your store’s Products page, select the product to be fulfilled by Storeship.

 

  • In the Variants section, click Edit in line with the variant to be fulfilled by the Storeship.

 

  • In the Shipping section, select Storeship from the Fulfillment service drop-down menu.

 

  • Click Save to save your changes.

Once the above steps have been completed out Automagical software will then inform Shopify everytime we ship your order for you.